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Privacy Policy – ITA Restaurant

1. Data Controller

Viena 159
Colonia Versalles
Puerto Vallarta, Jalisco, Mexico
Postal Code 48310

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Contact email:
marketing.ita.restaurant@gmail.com

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This Privacy Policy explains how ITA Restaurant collects, uses, and protects information provided by visitors and customers through its website.

2. Information We Collect

We may collect the following information when you use our website:

  • Name and surname

  • Email address

  • Phone number

  • Messages submitted through forms

  • Contact inquiries

  • Reservation preferences

  • Information voluntarily provided for communications or subscriptions

We may also collect technical data, including:

  • IP address

  • Browser used

  • Device

  • Pages visited

  • Browsing time

  • Interactions within the website

3. How We Use Your Information

The information collected may be used to:

  • Manage requests submitted through the website

  • Respond to inquiries

  • Facilitate reservations and follow-ups

  • Share information related to ITA Restaurant

  • Send news, events, or dining experiences when authorized

  • Improve the user experience

  • Analyze website performance

4. Reservations and Third-Party Platforms

Reservations made through the following platforms:

  • OpenTable

  • WhatsApp

  • Social media

  • Website forms

 

may also be subject to the respective platforms’ own privacy policies.

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ITA Restaurant does not control how external services process information.

5. Cookies and Tracking Technologies

This website may use cookies and analytics tools to:

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  • Measure website traffic

  • Analyze browsing behavior

  • Improve content

  • Evaluate advertising campaigns

 

These tools may include:

  • Google Analytics

  • Google Tag Manager

  • Meta Pixel

  • Wix integrations

 

Users can modify their cookie settings through their browser.

6. Information Security

ITA Restaurant takes reasonable measures to protect collected information and prevent unauthorized access, loss, or misuse.

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However, no digital system can guarantee absolute security.

7. Data Retention

The information provided will be retained only for as long as necessary to:

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  • Manage requests

  • Maintain authorized communications

  • Comply with administrative or legal obligations

8. User Rights

Los visitantes podrán solicitar:

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  • Acceso a sus datos

  • Corrección

  • Actualización

  • Eliminación

  • Limitación del uso

 

Las solicitudes podrán enviarse a: marketing.ita.restaurant@gmail.com

9. Enlaces externos

El sitio puede incluir enlaces a plataformas externas como:

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  • Instagram

  • Facebook

  • TripAdvisor

  • OpenTable

  • WhatsApp

  • Google Maps

 

ITA Restaurant no es responsable de las políticas aplicadas por sitios externos.

10. Cambios en esta política

ITA Restaurant podrá actualizar esta Política de Privacidad cuando sea necesario.

 

La versión publicada en el sitio será la vigente.

 

Última actualización: mayo 2026

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